SDS Exam Proctoring Policies

Exam Accommodations Implementation Process

Students should notify their instructor of any approved accommodations as early in the quarter as possible using the steps outlined below. Students are encouraged to discuss the use of any testing accommodations with their instructor or designee. After sending the electronic Faculty Notification Letter, students should follow up with their instructor to receive additional testing details. If the instructor requests that SDS proctor on their behalf, students should submit an exam request to SDS at least 7 days prior to an exam. Unless otherwise specified by the instructor, these steps should be followed for each exam.

Whenever possible, instructors are encouraged to implement the exam accommodations for their students. Exams may be administered remotely during Summer Quarter 2021. This may include timed exams completed through an online learning management system (i.e. Canvas) or exams administered remotely and monitored live by a proctor via Zoom. Exams administered electronically through an online learning management system, such as Canvas, allow an instructor to update the exam settings to reflect accommodations such as extended time. Instructors may request that SDS verify that the exam settings are entered by completing the Alternative Testing Agreement and giving permission to review the exam settings via Canvas. Instructors may request that SDS proctor a remote exam that will be administered with live monitoring by a proctor.

SDS capacity to proctor an exam during Summer Quarter 2021 will be based on availability and SDS will communicate updates regarding availability to the instructor.

Alternative Testing Agreement/Contract

Exams for students with accommodations should be administered in the same method as all students in the class. This may include but is not limited to the ability to ask questions during the exam to the instructor/TA or to receive exam updates/corrections during an exam. Instructors who would like SDS to live monitor a remote exam and/or check exam settings to ensure they reflect a student’s accommodations should complete the Alternative Testing Agreement. The Alternative Testing Agreement will provide SDS with information about the dates of the exam and any relevant testing details. Instructors who do not have pre-determined exam dates should email SDS at least 7 days prior to an exam in order to confirm SDS availability to proctor an exam.

Exam Rescheduling Requests

Instructors that request assistance from SDS with proctoring exams may note that SDS may not be able to proctor an exam at a particular date/time due to capacity. In the event that SDS is unable to proctor an exam at a requested date/time, SDS will contact the instructor(s) to discuss potentially rescheduling the exam at a date/time that SDS is available. Additionally, SDS can discuss on-campus resources available to assist with exam proctoring if an instructor would like to make arrangements to proctor an exam.

Students who would like to request a different exam date and/or time should contact both their instructor and SDS to discuss what options may be available. In some cases, a rescheduled exam date or time may not be approved by the instructor due to test security or in cases where it would constitute a fundamental alteration to the core requirements of the class.

Late Exam Requests

Currently, SDS may be unable to make arrangements for exam requests submitted less than 7 days in advance of an exam date. It is recommended that students contact SDS as soon as possible to discuss what alternative options may be available. Alternative options such as taking the exam at an alternative date/time due to a late request must be approved by the instructor.

If the instructor is unable to make arrangements or does not approve alternative arrangements due to not receiving timely notice, the student may complete the exam under standard testing conditions.

For questions or to discuss SDS’s upcoming availability, please contact or 773-702-6000.

Exam Administration

Remote exams

  • Prior to starting an exam, students should check the allotted time listed, particularly within Canvas. If they believe there is an error or that it does not reflect the accommodation, students should email their instructor and CC SDS will follow up with the instructor to clarify the testing details. In the event that a student starts or completes an exam and there was an error in the implementation of testing accommodations, students should email their instructor and CC SDS will discuss what options may be appropriate to address the discrepancy with the instructor and student. This may or may not include the following options, pending instructor approval: allowing the student to complete the remaining questions with extended time, providing additional questions to earn points, or altering the grading of the exam.

Remote exams with live proctoring (i.e. Zoom monitoring)

  • Students will receive an e-mail by 7:00 PM CST on the business day prior to the exam with a Zoom link and the proctoring appointment details.
  • Students are encouraged to access the Zoom meeting approximately 5 minutes prior to the start time of the exam to allow for check-in. The SDS proctor will admit students from the Zoom Waiting Room and will provide exam instructions per the information provided by the instructor in the Alternative Testing Agreement.
  • Students will need to turn on their video feed for the duration of the exam. Students will also need to mute their microphone for the duration of the exam.
  • Students should access the exam via the instructions provided by their instructor for the class (i.e. logging in to Canvas, etc.).
  • Students are encouraged to communicate exam administration questions or concerns with the proctor via the Zoom Chat feature in a private message. This may also be applicable to students who may be taking breaks during the exam.
  • Once students have completed the exam they should alert the proctor using the Chat feature in Zoom. Alternatively, at the end time of the exam, the proctor will inform the student that the exam time has ended using the Chat feature and may follow up with a verbal announcement regarding the end of the exam. In those cases, students should follow the exam submission instructions provided by their instructor. Instructors will receive written notice from SDS regarding the conclusion of the exam.

Completed Exam Return Process

Remote exams

Exams will be returned/submitted per the instructions provided by the instructor for the entire class.

Remote exams with live proctoring (i.e. Zoom)

  • Exams will be returned/submitted per the instructions provided by the instructor for the entire class.
  • SDS will notify instructors of relevant testing details (i.e. prolonged breaks, attendance, academic dishonesty, etc.)


  • Students may not access electronic devices into the designated testing rooms or use unapproved devices during a remote exam. These devices may include cell phones, smart watches, personal laptops, and tablets.
  • Upon check-in, students may no longer access unapproved devices for the duration of the exam.

Cheating/Academic Dishonesty

Students engaging in behavior and/or accessing unapproved devices or resources during an exam may be notified by the proctor that the instructor will be contacted. Instructors may request that SDS stop testing immediately after being contacted if there may be concerns with academic dishonesty. Written notice from SDS regarding the observed behavior and the exam will be provided to the instructor.

Students should contact their instructor for additional information following the exam if they have any questions regarding the exam or their status in the class.

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