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Accommodation Process

Grievance Procedure

If a University student believes he or she has been discriminated against because of a disability by any University personnel, he or she has the right to seek a review of such concerns. Students have the option of pursuing either an informal complaint or a formal grievance. If a student opts to pursue an informal complaint, he or she may later pursue a formal grievance if not satisfied with the resolution of the informal process.

Informal Procedure

It is recommended but not required that the student speak first about the concerns to his or her area Dean of Students. As a result of this discussion, including the development of strategies for empowering the student to deal with the situation him or herself or having the person who has received the grievance take it under review, a satisfactory resolution may be readily found.

A student who is uncertain about filing a formal grievance may consult informally with the Coordinator for Students with Disabilites or  the Interim Associate Dean of Students in the University for Student Affairs or the Associate Provost and Affirmative Action Officer.

Formal Procedure

A student who wishes to file a formal grievance may do so in writing over his or her signature with the Associate Provost and Affirmative Action Officer or the Interim Associate Dean of Students in the University for Student Affairs.

If the subject of the grievance is the actions of the Associate Provost or any office he or she supervises or manages, the grievance shall be investigated by an impartial University official. All other grievances shall be investigated and reviewed by the Associate Provost and Affirmative Action Officer. The purpose of the review is to determine whether or not University policy has been followed and, if not, to address the consequences that may have resulted and shall be corrected. Information relevant to the matter may be requested from the involved parties. The Associate Provost and Affirmative Action Officer will promptly undertake an investigation and provide a written finding to the student upon completion of the review.

A student who believes that a grievance has not been resolved to his or her satisfaction after a review is conducted may appeal the outcome to the Provost. Such appeal shall be in writing and signed by the student. The Provost shall make a determination on the appeal and promptly inform the student in inform the student in writing of that determination.

A student who makes use of the grievance procedure shall not be retaliated against for doing so. A student may choose another student or faculty/staff persons to accompany him/her through the steps of the procedure.